MTA uses text messages to alert riders of service problems

By: The Associated Press
By: The Associated Press

New York straphangers might want to keep one thumb free for texting. The Metropolitan Transit Authority, which operates New York's subways and commuter rail lines, is jumping on the technology train.

The MTA is planning to start a program in September for riders to get system alerts about service problems via text messages or e-mails.

The push for the program was heightened by an August storm last year that shut down much of the subway system and left riders with little information.


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