The Michigan Humane Society says it's changing the way it takes in animals in an effort to increase adoptions and decrease use of euthanasia.
The group says it deals with 100,000 or more animals each year at its shelters in Detroit, Rochester Hills and Woodhaven. It has faced criticism for what some critics have said are high rates of euthanasia.
On Monday, the society group announced new policies that take effect Jan. 1.
People will have to make appointments by phone before bringing in animals, reducing wait time. The group says its staff will talk with pet owners about why the animals are being surrendered and other options for them.
It says pet owners will get a preliminary evaluation of the animals' adoptability during the appointment.