An unreliable elevator at Retired Tigers Apartments in Warsaw is causing concern among many of its residents.
It was shut down for about a week, but the company who owns the property, California Commercial Investment, won't say who condemned the elevator.
Residents say the decision was made after the fire department was called to the building several times to help rescue people who got stuck inside.
"I seen the last woman that was in the elevator and she was clutching her heart when they finally got her out of there," said Retired Tigers resident Lorene McNeely.
The elevator was running again Thursday, but a sign posted on its doors said it would only be in operation during office hours -- 8 a.m. to 5 p.m. Monday through Friday.
"It's not a problem that is fixed," said Lynn Butts, whose brother lives on the fourth floor. "The maintenance man is on the elevator escorting people up and down. People on the higher floors are either on walkers, or scooters or canes."
Residents say the elevator poses safety concerns, because its consistent breakdowns prevent many of the senior residents from getting out of the four-story building.
Those who can't make the trip up and down the stairs will be forced to stay on their floor until the elevator's running during office hours.
"A lot of them are on oxygen or have heart problems and they're supposed to use the steps. They can't do it," McNeely said. "And, if they did, I worry some of them might have a heart attack or fall."
A regional manager for California Commercial Investment told NewsCenter 16 Wednesday they were "working on this problem to get it resolved as quickly as possible."
The manager said the company ordered the parts required for repairs and was waiting for them to be delivered.
They would not say if Retired Tigers will get a new elevator or when repairs might be made.
NewsCenter 16 contacted the fire department Wednesday and Thursday to see how many calls they've responded to regarding the elevators at Retired Tigers, but our calls and e-mails were not returned by the chief.