American Airlines is using social media to explain its actions after Alec Baldwin took to Twitter to complain that he was booted from a flight for playing a word game on his cellphone as the plane was about to depart.
Without naming the "30 Rock" actor, the airline said Wednesday on its Facebook page that an "extremely vocal customer" declined to turn off his phone when asked to do so by a flight attendant.
The company said the customer stood up and took his phone into the lavatory, slamming the door so loudly the pilots heard it.
On Twitter, American Airlines said its flight attendants followed federal safety regulations regarding electronic devices.
Baldwin boarded another American Airlines plane after Tuesday's incident, but said he wouldn't fly with the airline again.