A Mishawaka mother has spent the last few days focusing on arranging a funeral service for her five year-old son. Now, she wants some answers.

Nichole Baiz tells NewsCenter 16, she still hasn't heard from police or Mishawaka Utilities.

Baiz spent so few years with Izaya, but has so many memories.

She says, “He just loved being outside in the water. That's what we did.”

That's why Wednesday afternoon, she laid Izaya to rest in his Spiderman swim trunks.

Baiz says, “That's how I remember him.”

Her very last moment with Izaya was on Thanksgiving when he asked to play outside with his friend. Minutes later, she lost him forever.

Police say he crawled into an unlocked utility box and was instantly electrocuted.

Now, Baiz is left wondering “why” and will forever fear these words spoken by the little boy who witnessed Izaya death.

She says, “Your son just blew up."

Those words have also left an impact on the community and Mishawaka Utilities, as they’re in the process of a thorough investigation.

General Manager Jim Schrader says, “We had not been out in that area because we've had no outages. Nothing of that would require us to go out there in the past year.”

Schrader says the purpose was to paint the box. That was done by a lineman they contract with, but on that type of job the locks are not removed.

We asked, “Will you be questioning the people there that day?” Schrader says, “The lineman that painted for us has already been contacted.”

They'll also search records dated further back to see who was at this spot and why.

Schrader says, “We don't make it a practice of making routine checks beyond that unless there's reason to be there.”

NewsCenter 16 talked to AEP Indiana Michigan Power to see how often they inspect. They tell us annually, 20 percent of their boxes are checked. That means with a five year period each one has been inspected.

Communications Representative Marta Elliott says, “We informally check our transformer boxes routinely when mechanics and meter readers go out on their duties. Access to those keys are restricted to only a limited number of people and those keys are always accounted for.”

We asked Schrader, “Will there be routine checks now as a result? Will we see fences? Will something change?” He said, “We're reviewing all of our procedures at this point.”

As the family is eager for an explanation, Schrader says so is Mishawaka Utilities.

He says they haven't found the actual lock, and they don't know how long the box has been unlocked.

AEP says they have only about a handful of transclosure boxes left in South Bend. They’ve recently converted to transformer boxes which are partially underground and are newer technology.

Schrader confirms the box Izaya got into was a transclosure box.

He says the main difference is higher voltage.