The tax deadline is just over a month away, which means many are scrambling to file those returns.
Many will go to tax preparers, hoping to get it done fast and right, but the Better Business Bureau warns to be careful when choosing a service.
Many tax preparers will make big promises, before even looking at a customer’s finances, but those promises are often empty.
“Until the tax preparer knows your situation, there is no way to know if you are going to get a refund, or how big it will be if you are going to get one,” Dream Jensen, of the BBB, says.
Jensen says many preparers only open during the tax rush. Then they close as soon as the deadline passes. That means if there's a problem with a return, they won't be there to help.
The BBB advises customers to find out up front if they'll represent a client in case of an audit. If the i-r-s finds a problem with a return, it’s the taxpayer they come after, not the tax preparer.