May 19, 2013

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Reporter: Kate Chappell Email

Construction causes power outages for Mishawaka Businesses

It was lights out Thursday for several Mishawaka area businesses, as they felt the aftermath of a glitch in the road construction.

It is the second time in one week that the Michiana Spine and Occupational Therapy Center lost power due to nearby construction.

But it is not just the lights that went out. Computers and phones were also hit, so employees had to use cell phones and home computers to reschedule appointments.

"We don't want to turn away patients if the power is going to be up. But we also have no phones to call them. So my staff has been working diligently and using their cell phones and trying to work and call patients," said Administrator Candace Ingram.

But the facility does rely heavily on electricity, so they have been forced to refer patients to another office in Niles.

"Today we had a lady from Dunlap who came to have physical therapy right as the power went out. And she was also one of our Tuesday patients," said Ingram.

And although some patients can make the trip to Niles, Ingram worries they may lose business because of inconveniences.

"It is a waiting game, we will try not to turn our patients away this afternoon, that are scheduled, some of them actually have to have physical therapy treatments that require electricity, so we cannot provide service if we don't have power for them," she said.

Until they figure out a solution, Ingram and her staff wait.

"Let's just get this right, let's not continue this. I'm very concerned because of the continued, I mean, you can look at the road and see it's a big project, we can't continue this."

Now the power was restored this afternoon, but the construction does not seem to be coming to an end anytime soon.

So Ingram does hope Mishawaka Utilities is able to figure out where those lines are being disrupted.

Several other local businesses have had power out over the past couple of weeks. A marketing agency next door lost power last week, and an autism center in the area was also in the dark Thursday.


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